Polityka zwrotu

At Now4Biz, we strive to provide the best digital vCard  experience. This Refund Policy explains when refunds may be issued for subscriptions and services purchased on our platform.

1. Subscription Billing and Trial Period

Now4Biz offers various service tiers, including premium subscription packages that are billed on a recurring monthly or annual basis to maintain advanced digital features. While we may provide free trial periods or free tiers for users to evaluate our digital business card and WhatsApp store creation tools, any transition to a paid plan initiates an automatic billing cycle based on your selected package. It is the responsibility of the user to review the features, limitations, and storage capacities of their chosen tier before committing to a financial transaction, as payments are structured to secure cloud infrastructure resources and active domain mapping for your profile.

2. General Non-Refundability of Digital Services

As our platform delivers immediate access to digital assets, premium templates, custom domain setups, and advanced dashboard storage allocations, all subscription payments made to Now4Biz are generally non-refundable. Once a premium license is activated or renewed, the digital service is considered fully rendered for that billing period, and we do not offer pro-rated refunds for partial usage or early cancellation of monthly or annual terms. Users have full autonomy to cancel their premium subscriptions at any time through their account dashboard to prevent future automated billing, after which the profile will remain active under the paid features until the expiration of the current cycle.

3. Physical Merchandise and NFC Card Orders

For users who purchase physical products from Now4Biz, such as custom-printed NFC business cards or related marketing merchandise, refunds or replacements are strictly limited to production defects or transit damage. Because each physical card is custom-manufactured and encoded with your unique digital business card URL or QR code, orders cannot be refunded or cancelled once the printing and customization process has commenced. In the event that your physical item arrives damaged, non-functional due to a manufacturing defect, or with printing errors that deviate from your approved design, you must submit a claim to our support team within seven days of delivery to qualify for a free replacement.

4. Technical Anomalies and Account Disruptions

In rare instances where a user experiences prolonged, unannounced platform downtime or severe technical anomalies that completely prevent the rendering of their digital business card, Now4Biz may review refund requests on a case-by-case basis. To qualify for an exceptional credit or partial refund, the user must provide detailed documentation of the technical failure and demonstrate that our support team was notified and given a reasonable window to resolve the infrastructure error. If it is determined that a platform-side failure or payment processing double-charge occurred, a correction or refund will be issued directly back to the original payment method used during registration.

5. Policy Updates and Dispute Resolutions

Now4Biz reserves the right to modify, update, or amend this Refund Policy at any time to align with changes in our product offerings, payment gateway requirements, or local commercial regulations. Any revisions to this policy will take effect immediately upon being posted to our website, and continued use of our subscription services implies your acceptance of these updated terms. Any financial disputes, unauthorized chargebacks, or payment queries must be directed to our official customer support team first, as executing a forced bank chargeback without prior consultation may result in the immediate suspension or permanent termination of your digital business profile and associated data.

6. Zmiany w niniejszej polityce

Now4Biz reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page and take effect immediately.